A Management Secret
I think the secret about management is really to make sure that the people that you work with are not afraid to deliver bad news [to you]. —Fred Smith, founder and CEO of FedEx in an interview with MSNBC on 15 February 2012.
Patient Teaching
Never discourage anyone … who continually makes progress, no matter how slowly. — Plato
On Communication
The most important thing in communication is to hear what isn’t being said. — Peter Drucker
On Leadership
In calm waters, every ship has a good captain. — Swedish proverb
On Leadership
Leadership is the art of getting someone to do something you want done because he wants to do it. — Dwight D. Eisenhower